How Do I Return/Exchange An Item?
Our goal is to provide each of our customers with total satisfaction with every purchase. If for any reason you are not completely satisfied, send it back to us (please send by mail) for exchange or refund. All returns must be made within 7 days of delivery date. No item that is damaged, soiled or worn will be accepted for refund or exchange, please allow 30 days for credits on Full Returns. All returns must be accompanied with copy of original invoice.

Returns
Mail your return(s) to:

Snake Alley Customs
99 Kazimour Drive
Lake Barrington, IL 60010

You are required to pay the shipping and handling. You will be refunded/credited within 7 days of receiving your return, however your credit card company may take up to 30 days to post the return to your account. The returned item must be sent either UPS ground, or Parcel Post Insured ONLY!!!!!!!!!!

Exchanges
If you received the wrong item or if it was damaged, we will reimburse your shipping fees to send back out the corrected item. **We will not reimburse for expedited/overnight shipping fees. The returned item must be either UPS ground, or Parcel Post Insured ONLY!!!!!!!!!! If you are exchanging and item for a bigger or smaller size, you are responsible for shipping fees. Note: returns/exchanges are limited to stock on hand.